Q: Should I use a debit card, credit card or e-check?
A: At Community, we want you to give to God's work through your regular income, not "charge it." Online giving is for your convenience, but you should be careful about giving to the church on credit, unless you plan on paying it off that month. E-checks are the preferred method of giving online since this results in the lowest cost to the church.
Q: What kind of cards are accepted?
A: VISA and MasterCard debit or credit cards.
Q: What will my debit/credit card statement show?
A: It will show a transaction line item for Comm Christian.
Q: How long will it take for my online gift to be reflected on my bank statement or credit card account?
A: E-checks should be charged to your bank account in 2 - 3 days. Credit and debit card transactions should post to your credit card account or bank account in 1 - 2 days.
Q: Is online giving secure?
A: Yes, our online giving system uses the 128 bit encryption, the strongest level of Secure Sockets Layer (SSL) supported by web standards.
Q: Can I test this by giving only one time?
A: Yes, you may test Online Giving and give only once. Simply de-select "Setup a recurring payment" on the contributions page and your contribution will be considered a one-time gift.
Q: Can I give to the Imagine the Possibilities building fund?
A: Yes, you will have the option of designating your gift for general fund or Imagine the Possibilities building fund.
Q: Do I need to create a profile and login in order to participate in Online Giving?
A: No, but creating a personal profile will save you time when you return to the contributions page in the future.
Q: Will my gifts be included on my annual giving statements?
A: Yes, our finance department will send you a year-end statement of all online transactions and gifts by check.
Q: How can I get a receipt of my online gift?
A: Once your online gift is completed, you will have the opportunity to print a receipt. However you will automatically be sent an email confirmation.
Q: What about my offering envelopes?
A: Envelopes are available and mailed to any Community Christian attender who requests them in order to establish faithful patterns of giving. If you choose online giving, you will have the opportunity to enter your envelope number on our contributions page. You may continue to use your offering envelopes on special occasions, if you wish. If you prefer to no longer receive offering envelopes, contact Vicky Horn, our Office Manager, at 954.724.7400, ext. 233.
Q: Who do I talk to if I have more questions?
A: Contact Vicky Horn, our Office Manager, by email or by phone at 954.724.7400, ext. 233.